FAQs

Chem-Dry’s primary cleaner, The Natural®, is made from ingredients copied from mother nature. Like the name states, The Natural® cleans with no harsh chemicals.

No, Nature Works Chem-Dry is not a steam cleaner. We use 80% less water than traditional steam cleaning, reducing the risk of mildew growth after cleaning

Chem-Dry uses less water than typical steam cleaning because its carbonated cleaner, The Natural, relies on millions of microscopic bubbles to release dirt and grime from the fibers of your carpet and raise it to the surface where it can easily be swept away. This low water, low pressure approach is healthier for your carpets, allows your carpets to dry in only 1-2 hours.

Chem-Dry uses an all-natural cleaning product called The Natural as our primary cleaner. The Natural, doesn’t contain any harsh chemicals. By contrast, most steam cleaners use soaps, detergents and harsh chemicals in their process.

This is not necessary. Chem-Dry’s professionally trained carpet and upholstery cleaners will vacuum your carpets with our commercial, HEPA-filtered vacuum when they arrive as a standard part of our service.

Our experts suggest that homeowners clean their carpets every 3-6 months, especially in homes with kids, pets, or if someone in your home has sensitivities to dust and dirt. Regular cleaning will not only improve your home’s appearance, but it will eliminate non-living allergens*, improve your home’s indoor air quality, and extend the life of your carpeting.

Drying time depends on humidity levels, airflow to the room(s) cleaned, and the type of carpet. In general, turning on your air conditioning or fans will help accelerate dry times. After a Chem-Dry professional cleaning, it typically takes 1-2 hours for the carpet to dry. Sometimes carpets can take longer to dry for various reasons.

Pet odors can linger on for months if not treated properly. As urine dries in the carpet and padding, what’s left are millions of concentrated urine crystals that become even more pungent. Many companies just mask this odor. Chem-Dry uses a patented system, P.U.R.T.® (Pet Urine Removal Treatment) to explode the urine crystals and break down the enzymes which gets rid of the pet urine odor forever*.

Most new carpets come with a factory-applied protectant but this wears off over time. Reapplying a protectant on your carpets can help resist stains and soiling, so your carpets will stay cleaner longer. Another reason protectant is a smart investment is that it slows the aging and wearing process and can extend the life of your carpets.

In homes that have carpet, up to 80% of the dust and dirt brought into the home can end up in your furniture and upholstered fabrics.

We use our proprietary hot carbonating extraction cleaning method, featuring our core cleaner The Natural, to clean upholstery as well. The carbonated cleaning bubbles release dirt, soil, non-living allergens* and spots from the upholstery fibers. Then, we use our extraction equipment to remove the cleaning solution, dirt, soil and airborne contaminants from your furniture, leaving it with a deeper, healthier clean than other alternatives.

Yes, after the upholstery cleaning, you can have the furniture stain guarded with Chem-Dry’s Protectant.

In most cases, the furniture dries within just a couple of hours, but in some cases it may take overnight to fully dry depending on the fabric and soil condition.

Our effective, yet gentle, area rug cleaning and drying process preserves the dye within the fibers of your rug, leaving the colors of your rug vibrant and fresh. Our cleaning products don’t leave behind any soapy detergents and help your area rugs stay cleaner longer – providing a clean and healthy home environment for your family and pets.

Professional cleaning can remove common stains and dirt from area rugs. Results depend on factors such as the type of stain, how long it’s been present, the rug’s fibers, and whether previous cleaning products have been used. 

Most area rugs benefit from professional cleaning every 1–2 years, although rugs in high-traffic areas or homes with children and pets may need more frequent cleaning. Regular cleaning from a professional like Nature Works Chem-Dry can help remove embedded dirt, non-living allergens*, and stains that routine vacuuming may leave behind.

Yes. When treated with P.U.R.T.®, urine odors are effectively reduced or eliminated*, even from older or persistent stains, helping restore freshness to your home.

Our process removes the odor-causing compounds that attract pets, reducing the likelihood of repeat marking and keeping your home smelling clean.

Treatment time depends on the number and severity of affected areas. During your service, our carpets cleaners assess the affected carpet and determine the appropriate treatment to address the pet urine odor as effectively as possible.